WooCommerce

Quickstart — your first parcel in 15 minutes

Enough to ship your first real order today. For deeper configuration, see Looking for… below.

1. Account. Don't have a MyParcel account yet? Create one at myparcel.nl/register.
2. Copy the API key. Log in to backoffice.myparcel.nl → Shop settings → Integration → copy the API key.
3. Install the plugin. In WordPress: Plugins → Add new plugin → search MyParcel → Install now → Activate.
4. Connect the plugin. Open WooCommerce → MyParcel, click Change API key, paste the key and click Save. The status badge should show Connected to MyParcel.
5. First label. Open a paid order, scroll to the MyParcel block and click Export and print. Your PDF label rolls out.

Looking for…

1 · Preparing your MyParcel account

Before you start in WooCommerce, take care of four things in your MyParcel backoffice:

1. Billing and return address — Shop settings → General. This appears on every label.
2. Activate carriers — Shop settings → Carriers. Only enabled carriers appear in the plugin later.
3. Generate an API key — Shop settings → Integration.
4. Import order information (optional) — turn on if you want to use order mode.

2 · Installing the plugin

1. In the WordPress admin: Plugins → Add new plugin.
2. Search MyParcel.
3. Find WooCommerce MyParcel and click Install now, then Activate.
4. A new menu item WooCommerce → MyParcel appears.

3 · Connecting the plugin (API key)

Open WooCommerce → MyParcel. At the top you'll see three buttons — Change API key, Change webhooks, Debug options — plus the status badge.

The connection bar appears on every plugin page.

1. Click Change API key.
2. Paste the key from your MyParcel backoffice.
3. Click Save — within seconds the status switches to Connected to MyParcel.

What does the plugin do in your WordPress admin?

4 · Which shop profile are you?

Four typical profiles with recommended settings. Pick one, copy the settings, then fine-tune via 5 · Settings.

Small — a few orders per day, NL only

Busy shop — 50+ orders/day

Mailbox-only — coffee, cards, cosmetics

Expensive jewellery / high-value products

Shipping internationally

5 · Settings · Orders

The first and most important tab — this is where you set how orders flow through your shop.

General

• Order mode — On: full order (customer data, line items, notes) to MyParcel. Off: only a label. Recommended on, provided Import order information is also on in MyParcel.
• Concept shipments — On: shipment stays as concept in MyParcel. Off: registered with the carrier directly. On during setup, off once everything runs.
• Auto-process — Which WooCommerce status triggers an automatic export? None / Pending payment / Processing / Completed. Start with None.
• Send return email — The customer automatically receives a return link. Recommended for fashion/shoes.
• Save customer address to address book — Addresses end up in your MyParcel address book.
• Share customer information — Email + phone to MyParcel. Required for Track & Trace email and mandatory for international. Recommended on.

Order status automation

Let the WooCommerce order status follow the shipping process automatically.

• Order status when label is created — typically Processing.
• Order status when label is scanned — typically Completed.
• Order status on delivery — Completed (if not earlier).
• Send notification after — which status transition triggers a WooCommerce email.

Track & Trace

• Track & Trace in email — link in the WooCommerce order confirmation. Recommended on.
• Track & Trace in account — link on the customer's My account page.

Default weights

Each package type has an empty weight. MyParcel adds it on top of the product weight.

Order notes

• Barcode in note — Track & Trace code as an order note.
• Barcode in note title — prefix before the code. Default: Track & Trace code:.

6 · Settings · Labels

Everything about the label itself — text, format and print behaviour.

Description on the label

Variables are filled in automatically when the label is created:

Examples: Order [ORDER_ID] · [ORDER_ID] · [PRODUCT_QTY]× [PRODUCT_NAME]

Print behaviour

• Print immediately — show the PDF directly after export.
• Ask label position — ask each time which positions on an A4 sheet to use.

Defaults

• Label output — Open in new tab (print manually via the browser) or Download label.
• Label format — A4 (4 per page) for a standard printer, A6 (label printer) for Zebra/Brother.

7 · Settings · Customs

Required for shipments outside the EU (UK, Switzerland, US, Norway, Canada…). These values appear on the CN22/CN23 form attached to the label.

• Package contents — Goods (default for webshops), Documents, Gift, Commercial sample, Return shipment.
• HS code — harmonised customs code. Look up at tarief.douane.nl. Examples: 6109.10 (T-shirts), 9503.00 (toys), 3304.99 (make-up).
• Country of origin — where the product comes from (not where you store it).

8 · Settings · Checkout

What your customer sees and can choose at checkout.

Address fields

• Use separate address fields — splits Street into Street + Number + Suffix. Recommended on — prevents undeliverable parcels.
• MyParcel Address widget (BETA) — autocomplete for NL postal code + house number.

Delivery options

• Show delivery options — master switch for the checkout widget. Recommended on.
• Show delivery options for backorders — also show for out-of-stock products.
• Position in checkout — After billing address, After shipping address, or After order note.
• Allowed shipping methods — link each WooCommerce shipping method to a package type (Default, Parcel, Small package, Mailbox parcel, Digital stamp, Unfranked). One method = one package type.
• Price type — Included (total price) or Surcharge (only the difference).
• Delivery options title — heading above the widget.
• Custom CSS — your own styling.

Pickup points

• Default view — Map or List.
• Users can switch between list and map — Recommended on.
• Exclude parcel lockers — hide unmanned lockers.
• Closed days — days you don't ship.

9 · Settings · Carriers

Each carrier has its own sub-tab. Which ones appear depends on what you've activated on your MyParcel account.

Default export settings

• Enable age check (18+) — required for alcohol/tobacco.
• Enable signature — courier asks for a signature.
• Enable only recipient — no neighbours.
• Enable direct return — undelivered straight back to you.
• Enable larger than 100 × 70 × 58 cm — large parcels (surcharge).
• Enable tracked / Enable receipt code — extra tracking options.

Insurance

• Enable insurance — master toggle.
• Insure from (€) — threshold amount.
• Insure up to — max coverage NL.
• Insure up to (EU) / (EU + Rest of World) — maximums per region.
• Insure for percentage — e.g. 100% of the order value.

10 · Product settings

Every product has an extra MyParcel tab under Product data. Here you override the global settings from Carriers and Customs per product. Each field has a 🔒 lock icon — click it open to detach from the global value.

MyParcel options

• Package type — overrides the default package type for this product.
• In mailbox — how many of this product fit together in one mailbox parcel. -1 = not mailbox. Example: stickers where 50 fit in a mailbox parcel → set 50. If a customer orders 51, the order automatically becomes a Parcel.

Product delivery options

• Delay shipping — extra working days before this product can leave. For made-to-order, external warehouses, etc.
• Disable shipping options — hides the entire MyParcel delivery widget at checkout when this product is in the cart. For virtual products or gift cards.
• Exclude parcel lockers — hides DHL/PostNL parcel lockers as a pickup point for this product.

Product customs options

• Country of origin — more specific than the global value. E.g. globally Netherlands, dropship product China.
• Customs code (HS code) — product-specific HS code.

Product export options (all with lock-override)

• Enable age check (18+) — e.g. for alcohol.
• Enable direct return — undelivered straight back.
• Enable insurance — always insure this product.
• Enable larger than 100 × 70 × 58 cm or heavier than 23 kg — for oversized.
• Enable only recipient / Enable signature / Enable Prio (24 hour).
• Enable tracked / Enable receipt code.
• Fresh delivery / Frozen delivery — for food shops.

11 · The orders list

On WooCommerce → Orders the plugin adds a MyParcel column and bulk actions. At a glance, you see whether each order has been created and what status it has.

Bulk actions

Tick orders and pick from the Bulk actions dropdown:

• MyParcel: Export — creates shipments at MyParcel (concept or direct).
• MyParcel: Export & Print — same as above, plus a combined PDF.

12 · The order detail page

On the detail page of an individual order a MyParcel box appears in which you fine-tune all shipping options for that order.

What's in the box?

• Carrier — radio with all available carriers. MyParcel auto-picks the most suitable one; you can override per order.
• Package type — override for this order (e.g. mailbox parcel for a small order).
• Delivery method — Standard delivery or Pickup at a pickup point.
• Number of labels — split a large order across multiple parcels? Set 2 or 3.
• Insurance — override the global rules for this order.
• Saturday delivery / Signature required — toggles with lock.

The four action buttons

• Save — stores settings without registering the shipment.
• Export — registers the shipment with MyParcel. Generates a barcode.
• Print — prints the label of an already exported shipment.
• Export and print — everything in one click.

The Labels table at the bottom of the box

Once an order has been exported, a table with all labels appears below the buttons.

13 · The checkout experience

What your customer sees once the delivery address is filled in — appears as soon as at least one carrier is enabled and the WooCommerce shipping method is linked to a MyParcel package type (§8).

The customer picks a carrier and delivery moment from a date carousel, a time slot and optional extra options (signature, only recipient). Below home delivery, a Pickup at a pickup location block appears with an interactive map, opening hours and a list/map toggle.

14 · Daily use

Workflow 1 — per order

1. Open WooCommerce → Orders and click an order.
2. At the bottom: the MyParcel box → choose carrier, package type, etc.
3. Click Export and print.
4. The PDF opens or downloads — stick the label on the box.

Workflow 2 — bulk (10+ orders/day)

1. From the order list, tick orders.
2. Bulk actions → MyParcel: Export & Print.
3. Click Apply. One combined PDF with all labels.

Returns

Three ways, from most to least automated:

1. Automatic return email — Orders → General → Send return email on. With every export the customer receives a return link.
2. Manual return label — in the MyParcel box on the order, choose Generate return. Send the label to the customer yourself.
3. Return portal — enable in your MyParcel backoffice. The customer goes to a URL, enters the order number, and gets a label instantly.

15 · Something's not working — diagnostics

Something not behaving as expected? Run through this table top to bottom — three out of four issues are fixed within 5 minutes.

16 · FAQ

Does the plugin cost money?

No. You only pay for the shipments via MyParcel.

Can I link two MyParcel accounts to a single WooCommerce shop?

Not out of the box — one API key per shop. For two brands: run two separate WooCommerce shops.

How do I change the sender address on the label?

That's set in your MyParcel backoffice (Shop settings → General → Address details), not in the plugin. Changes apply immediately.

Which statuses for "Auto-process"?

Mollie/iDEAL? Orders go straight to Processing. Bank transfer and manual processing? Completed.

Can I print more than 4 labels per A4?

No — A4 is always 4 per page. Consider an A6 label printer at 20+ orders/day.

Does it work with Afterpay/Klarna?

Yes — MyParcel is independent from your payment provider.

Customer picks a pickup point — how do I see it on the label?

The pickup point is sent as the recipient address to MyParcel automatically.

Evening delivery isn't visible for some addresses

Address-dependent — determined by the carrier, not the plugin.

I see duplicate DPD tabs

Not a bug — MyParcel distinguishes two DPD contracts. Only enable your active contract.

Can I have parcels picked up by the carrier?

Yes — under Carriers → [carrier] → Enable carrier pickup.

I updated the plugin and now something isn't working

Roll back via WP Rollback or the GitHub release. Report the bug at github.com/myparcelnl/woocommerce/issues.

Resources & support

• github.com/myparcelnl/woocommerce ↗ — source code, releases, issues.
• wordpress.org/plugins/woocommerce-myparcel ↗ — plugin listing.
• backoffice.myparcel.nl ↗ — account, API key, billing.
• Contact MyParcel support — 023 - 30 30 315 · info@myparcel.nl.